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5 things you need to know about mobile call recording

Your business may or may not be one which is legally obligated to record its calls – but, whether you are or not, mobile call recording can benefit your business in many ways. In this blog we will outline 5 things you need to know about mobile call recording for your business.

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Mobile Call recording best practice

Mobiles are a ubiquitous presence in our lives nowadays, whether at home or at work. This ubiquity means that it has become extremely difficult to prevent business users from using their mobile for work alongside other devices, such as fixed phones. The convenience of using a mobile, whether issued by the employer or not, is simply too much. As a result, many organisations are trying to bring mobile devices within their policies, so that they can effectively manage them and ensure that users do not contravene company guidelines.

MiFIDII, mobile call recording

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Key factors to consider when planning your mobile call recording strategy

The need for organisations to record mobile voice calls and digital communications, such as SMS has grown dramatically in recent years. There are many reasons for this – regulatory compliance, to enable mobile and flexible working, for quality assurance, and to create a richer set of auditable records, across multiple sources.

Touch Call Recording Service, mobile call recording, Call Recording as a Service

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